These terms of use (the “Terms of Use”), govern your use of our website www.durva.life (the“Website”).



The use of the Website shall be subject to the following terms and conditions:

(i) The Website is owned and operated by Kriscore Jammi Wellness Private Limited, a companyincorporated in India under the Companies Act, 2013, having its registered office at B-17,Floor 16, Plot 1087-1088, Ahuja Tower, Prabhadevi, Mumbai – 400 025 (the “Company”,which expression means and includes its officers, successors and permitted assigns).


(ii) The Website is an electronic platform which enables its users to place orders for the purchaseof certain ayurvedic medicines (“Product(s)”). It thereby facilitates the end customer toconnect with and purchase the Products from the Website through their electronic devices(“Services”).

(iii) For the purposes of these Terms and policies referenced herein, the words “us”, “we”, and“our” refer to the Company and all references to “you”, “your” or “user”, as applicable, meanthe person who accesses, uses and/or participates on the Website in any manner.

(iv) These Terms of Use is published in compliance of, and is governed by the provisions ofIndian laws, including but limited to:

(a) the Indian Contract Act, 1872 (“Contract Act”);

(b) the IT Act and the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011, and theIntermediary Rules (“Data Protection Rules”);

(c) the Drugs and Cosmetic Act, 1940 (“Drugs Act”), read with the Drugs and Cosmetics Rules, 1945 (“Drugs Rules”);

(d) the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 (“Drugs and Magic Act”); and(e) the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules,2020.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools which are added to the current store shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

1. MEMBERSHIP ELIGIBILITY

1.1. Use of the Website is available only to persons who can enter into legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents and persons of unsound mind are not eligible to use the Website. Any person under the age of 18(eighteen) shall not register on the Website and shall not transact on or use the Website. If aminor wishes to use or transact on the Website, such use or transaction may be made by theminor’s legal guardian or parents on the Website. The Company reserves the right toterminate any person’s membership and/or refuse to provide such person with access to theWebsite if it is brought to the Company’s notice or if it is discovered that such person is noteligible to use the Website.


1.2. In order to use the Website, as part of the registration process, you will have to create anaccount on the Website (“Account”), which can be done by entering Your name, e-mail address and password.


1.3. While registering with Us to use the Website, You shall not:(i) create an Account for anyone other than Yourself, unless such person's prior permission has been obtained;(ii) use an Account that is the name of another person with the intent to impersonate thatperson;(iii) use a name for the Account that is a name that is otherwise offensive, vulgar orobscene or otherwise unlawful; or(iv) create more than one Account on the Website.We cannot and will not be liable for any loss or damage arising from your failure to complywith this clause.Once registered; in order to log into the Account on the Website, you will be required toprovide the e-mail address, mobile number and password used at the time of registration(“Account Information”).


1.4. You agree that the Account Information that you provide to us at all times, including at the time of registration, will be true, accurate, up-to-date, and complete. you agree that if you provide any information that is untrue, inaccurate, not up-to-date or incomplete or becomes untrue, inaccurate, not up-to-date or incomplete or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not up-to-date, incomplete, or not in accordancewith the these Terms, we shall have the right to indefinitely suspend or terminate or blockaccess to Your Account on the Website and refuse to provide you access to the Website.


1.5. We reserve the right to take any and all action, as it deems necessary or reasonable, regarding the security of the Website and your Account Information.

1.6. In no event and under no circumstances shall We be held liable to you for any liabilities or damages resulting from or arising out of your use of the Website, theft of your Account Information, your use of the Account Information or your release of the Account Information to a third party or your authorization to allow another person to access and use the Website using your Account.

1.7. You understand that once you register as a user on the Website, you may receive multimedia text messages as SMS, WhatsApp, Facebook messenger, and phone calls from us on your registered mobile number and you may receive e-mails on your registered e-mail address. These messages, e-mails and calls could relate to your registration, transactions that you carry out through the Website and promotions that are undertaken by us. You, hereby, by way of accepting these Terms consent to the receipt of such communication from us.



1.8. You agree to, (i) immediately notify us of any misappropriation or unauthorised use of Your Account Information or any other breach of security; and (ii) ensure that you exit from the Account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with this Clause. You may be held liable for losses incurred by us or any user or visitor of the Website due to authorised or unauthorised use of your Account, as a result of your failure in keeping your Account Information confidential.



1.9. You shall not use anyone else’s account at any time while accessing the Website

1.10 If you do not want to create an Account on the Website, you, as an unregistered user, are permitted to make purchases on the Website without creating an account by using the option of ‘Guest Checkout’. In order to avail this ‘Guest Checkout’ option, you shall be required to provide us with accurate and complete details of your e-mail address, mobile number and shipping address. You understand that, as an unregistered user, the information you provide will not be saved on the Website and you will be required to re-enter such information every time you use ‘Guest Checkout’ on the Website at the time of purchase. We cannot and will not be liable for any loss or damage arising from Your failure to comply with this Clause.


1.11 You understand that once you use the ‘Guest Checkout’ option or otherwise provide information for using the services on the Website, you may receive multimedia text messages as SMS, WhatsApp, Facebook messenger, and phone calls from us on your mobile number and you may receive e-mails on Your e-mail address. These messages, e-mails and calls could relate to your transactions that you carry out through the Website and promotions that are undertaken by us. You, hereby, by way of accepting these Terms consent to the receipt of such communication from us.