General FAQs

Find answers to frequently asked questions about Durva Life and our products.

Durva Life is a company that is focused on providing science-backed Ayurvedic products for healthcare conditions where there are limited or insufficient clinical solutions. We are launching with our women’s health products focused on gynaecological solutions for conditions like PCOS, menstrual irregularities, fertility challenges and other related issues.

Ayurveda is a 3000+ year old practice that focuses on balancing different aspects of your body’s system to ensure holistic wellbeing. Ayurvedic solutions are exclusively herbal in nature and use different medicinal plants, sometimes in combination with lifestyle practices and treatments, to improve health.

Many companies that provide Ayurvedic products have not tested the efficacy and safety of their formulas. We ensure that each of our products undergoes rigorous clinical testing and validation before we put it into the market. Additionally, we only use whole ingredients in our products, unlike the common practice of using extracts, to ensure that we maximize the benefit of each ingredient we use.

Welcome! We’re excited that you are taking the first step to start living a #DurvaLife. We recommend that you take a look at our journey as a company and then check out our products on the Product Page. For each product, we have shared detailed information about its ingredients, benefits and safety data. If you’re not sure if a product is right for you, feel free to ping our doctor on chat and they’ll get back to you as soon as possible. If you have questions or if you require additional information, please do visit our FAQ page or write to care@durva.life.

Durva Life has no intention to spam your email. We will only use it to share information about your existing orders or relevant healthcare tips and advice.

Once you checkout, you will be led to a pop-up window that will give you multiple options for payment including Credit Cards, Debit Cards, Cash-on-Delivery, UPI, and Netbanking. Please select the right option for you, fill in your details and submit the order.

Click the “Add to Cart” icon on the screen and the product you want to order will be added to the shopping cart. You can check this by seeing the icon change with the number of orders on the top right of your screen. You will then have to click the cart, checkout, enter the relevant details for shipping and payment and submit your order. With one last click, you’re on your way to better healthcare outcomes and taking ownership of your wellbeing!

Our initial products in the Divantri range are primarily for PCOS, menstrual wellness and gut health. These are all herbal formulations that are in the form of capsules and syrups. Divantri Assist and Flow are for women whilst Divantri Biome is a product that can be taken by anyone to improve their gut health and overall wellness.

Please enter your email in the form at the bottom of the page and click submit to subscribe to our newsletter. We promise to share interesting stories and relevant information about maintain one’s health and the combined capabilities of science and Ayurveda to improve overall wellness.

We love to hear from our customers directly and are keen to learn about any feedback you have for us. Please email us at care@durva.life to share your thoughts or call us at our Customer Care number: +91-8291683252 between 9am-6pm.

Product FAQs

Find answers to frequently asked questions about Durva Life and our products.

No our products do not have any side effects! That is beauty of using only natural ingredients in their original form! However, if you are experiencing unexplained side effects after consuming a Durva Life product, please reach out to our doctor on chat or a trusted doctor immediately.

We are very careful to never use any heavy metals in our products, either in the ingredients or in the formulation process.

All of our products are approved by the AYUSH ministry of India and have gone through rigorous safety testing before being introduced into the market. In fact, most of the Durva team consume our products (and enjoy their benefits!).

With chronic conditions including issues PCOS, menstrual challenges and gut health, it requires some time for the body’s different systems to return to baseline. That is the aim of our products – we want to provide improvement at a systemic level by tacking the root cause, and not create a band-aid solution. That’s why it might take a little time to see the benefits of the products you’re taking.

We use only herbal, whole ingredients in our products, that are sourced from different places throughout India. We ensure that we keep the whole ingredient in the product so that we can create the same benefit that one might see through the complex interactions in the whole plant itself. This is not true for many products which only contain extracts. We don’t compromise on the quality of our ingredients or this promise in any of our products.

All of our products go through safety testingfor human consumption (liver and renal function tests), stability testing toensure that they work across different climate settings and efficacy testing toensure that they do what they’re supposed to. Please check out our clinicalstudies to learn more about the testing we do.

Use this text to answer questions in as much detail as possible for your customers.

Durva Dictionary – Glossary of Wellness Words

Find answers to frequently asked questions about Durva Life and our products.

PCOS is a condition is the result of a hormonal imbalance of reproductive hormones in women.

PCOD or polycystic ovary disease is a condition in women where their ovaries product a large number of underdeveloped eggs that eventually become cysts. This results in a series of complex symptoms similar to those of PCOS.

Divantri Assist works for women who are
suffering from both PCOS and PCOD. Learn more about our PCOS/PCOD products here.

Women with PCOS often display following symptoms:

  • - Abnormal weight fluctuations
  • - Hormonal acne
  • - Hirtuism (unusual hair growth, especially on face)
  • - Rapid hair loss from the head and sometimes bald spots
  • - Irregular menstruation
    For women struggling with PCOS and irregular menstruation, we strongly recommend that you take our PCOS combination pack comprising of Divantri Assist.
  • + Divantri Flow for the best results.

    Still unsure? Take our PCOS quiz to understand more about what your symptoms might mean OR chat with our on-call doctor.

Your menstrual cycle is another word for your periods. It is broken into four phases:

  • i. the follicular phase - which is from day 1 to day 13/14 during which these cells called follicules on your ovaries mature into an egg
  • ii. ovulation - days 14-19: the egg is released by the ovaries
  • iii. luteal phase - days 19 to day 28: the released egg travels through the fallopian tubes which connect your ovaries to your uterus. During this phase, your uterine wall thickens.
  • iv. your period (menstruation) - day 28-35: if the egg in your uterus does not get fertilized, then the uterus wall sheds and that is what causes your period or menstrual flow.

PMS or pre-menstrual syndrome is a series of physical and emotional symptoms that typically occur 1-2 weeks before your period and cause a variety of symptoms including mood swings, anxiety, depression, bloating, fatigue that can be mild or severe. These symptoms typically go away once your period starts.

If you’re experiencing these types of symptoms, we highly recommend you try Divantri Flow for menstrual support and balance. Learn more about our solutions to PMS and challenging periods here.

Dysmenorrhea is another word for periods cramps. This typically occurs if there is abnormal hormonal balance in the body during your periods that causes painful contractions of your uterus.

If you’re experiencing this type of pain, we highly recommend you try Divantri Flow for menstrual support and balance. Learn more about our solution for period pain here.

Your gut is your small intestine. It is made up of many small microbes and bacteria that important for your health called your microbiome. These health microbes are very important for your overall health including your digestion, metabolism, hormonal health, immunity and even mental health. A healthy gut means a healthy body!

If you’d like to improve your gut health, start taking Divantri Biome, our solution for holistic gut health support. Learn more about this product here.

FSH is the follicule stimulating hormone is an important chemical in your body that helps in key processes of your reproductive system, by regulating your periods and stimulating these things called follicles on your ovaries to grow and prepare eggs for release. Your FSH level needs to be at the correct level at different points in your periods for a normal cycle.

LH is the lutenizing hormone which is an important chemical in your body that helps in key processes in your reproductive system, including regulating your periods and triggers the release of an egg from your ovaries aka ovulation. Your LH level needs to be at the correct level at different points in your periods for a normal cycle.

Irregular periods are defined as periods that do not fall within the typical window of 28-35 day cycles. They either come too late, too early or skip month on month, or even change in length continuously.

If you are struggling with irregular periods, please check out Divantri Flow, our rockstar product for menstrual wellness. If you have PCOS and irregular periods, we recommend that you try the Divantri PCOS Pack to help address both issues holistically. Learn more about these products here

A prebiotic is a compound in the food, typically a dietary fiber, that benefits the growth of helpful bacteria in your gut to help improve your overall immunity, digestion, metabolic health and hormonal health. However, we usually do not get enough prebiotics in our daily diet and often need to supplement which is where Divantri Biome comes in.

If you are struggling with gut health issues and want to up your daily fibre intake, we recommend you try Divantri Biome. Learn more about our gut wellness solution here.

A probiotic is a food or product that has live, helpful bacteria that help in your gut health to help overall immunity, digestion, metabolic health and hormonal health. Yoghurt is an example of a probiotic food.

Reproductive health refers to the health and well-being of a person’s reproductive organs and hormones that play an important role in overall health. It is also important from the perspective of overall development and fertility.

Estrogen is a type of reproductive hormone that is critical for a woman’s reproductive health and development. It plays a big role across many different aspects of a woman’s health, including menstruation and metabolic health.

Progesterone is a type of reproductive hormone that is critical for a woman’s reproductive health, menstrual health and development. It is extremely important for different aspects of reproductive health and development and is critical for fertility and pregnancy.

Shipping & Return FAQ’s

Find answers to frequently asked questions about Durva Life and our products.

It will take between 3-7 business days for your order to ship and be delivered to your address, depending on where you are placing your order from.


Please refer to our Shipping Policy for further information.

Please write to care@durva.life with the subject line “Cancel Order [Order No.]” In your email, please provide your name, your contact information, the address to where the order was shipped and your reason for cancellation. We will ensure that we respond within 24-48 hours to cancel your order.


Please refer to our Return, Refund and Cancellation Policy for further information.

Please write to care@durva.life with the subject line “Return Order [Order No.]”. In your email, please provide your name, your contact information, the address to where the order was shipped and your reason for cancellation. We will ensure that we respond within 24 hours to cancel your order.
If the order has already been delivered to you, we will arrange for our logistics team to pick up the order within 24-48 hours. Please ensure that the packaging and seal have not been opened and the product is returned with all of the original packaging. If there are missing items or if the product has been opened, we reserve the right to deny your cancellation request.
Please refer to our Return, Refund and Cancellation Policy for further information.

Please write to care@durva.life with the subject line “Return Order [Order No.]” In your email, please provide your name, your contact information, the address to where the order was shipped and your reason for return. We will ensure that we respond within 24-48 hours to process your return.
Please note that we accept order returns within 10 days of order delivery. We will not accept returns on orders where the seal has been opened unless the product is damaged. For more information, please refer to our Return, Refund and Cancellation Policy.

It will typically take between 5-7 business days for your refund to be processed and for the money to be sent to your bank account.


For further questions, please refer to our Return, Refund and Cancellation Policy.

You will receive a WhatsApp message and email on placing your order successfully that will share the relevant shipping and tracking information so that you can check on your order delivery date and time.


To learn more about our shipping process, please refer to our Shipping Policy.